Operations
Reduce costs and generate increased profits through more efficient and productive operations.
Many small businesses manage the allocate and manage of jobs with their mobile workforce using spreadsheets or paper based systems, often telephoning their staff to advise them of schedules. If an urgent job comes in this makes it difficult to know which worker is best placed to handle it and may mean each worker needs to be contacted to find out who has the time to fit it in. Even then, it may not be possible to get the necessary paperwork and details out to the worker. If you're using paper forms, chances are the job sheets are faxed or posted back to the office at the end of the week and then manually entered onto a job system, taking time and leaving room for error.
mobilevantage can change all of this by providing a real time job allocation solution directly into the hands of your workers giving you up to the minute visibility of where each worker is, both geographically and with regards to their work schedule.
mobilevantage will deliver you the following features:
- Diary synchronising and job allocation directly from the office to the worker for improved customer service
- Automatic capture of job information and live updates to the back office via GPRS mobile data communications so you can see the status of all workers
- Automatic date and time stamping of activities to prove you've met SLAs
- Customer accessible web portal to enable them to monitor their jobs in real time
- Customisable lists of materials, parts and customers for ordering parts on the go
- Job data exporting and reporting for management visibility
- Mandatory vehicle safety check at the start of the day to safeguard corporate responsibilities
- Optional satellite navigation to get your workers to site faster
- Two way messaging to reduce voice call costs
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